A Failure to Communicate: Avert Malpractice Claims
Poor communication often leads to bad case outcomes and malpractice complaints or grievances. It’s the lawyer’s responsibility to know how and when to talk and listen so that clients understand.
Engagement Letters – Protection You Don’t Want to Live Without
Engagement letters are vital to good representation because clients who are well informed from the start are more likely to be satisfied at the end.
Engagement Letters: Protection Numero Uno
By laying out a lawyer’s general policies and expectations of the client and the scope of representation, as well as setting and explaining fees, a well-drafted engagement letter sets the tone for the representation and reduces the risk of malpractice.