Take a moment to check in with your clients to update them on their case and to see how they are doing. It is not just good customer service to do so, there very well may be things going on in your client’s life as a result of the ongoing pandemic, that neither of you were expecting when you were retained.
Practicing law can be fulfilling and satisfying as lawyers help people in need. However, for a variety of reasons, things can sometimes go wrong. In this edition, we look at some of the issues that arise for even the best intentioned lawyers.